SJD regularly work on installations in commercial premises: offices, shops, or other retail premises and showrooms in the Milton Keynes, Bucks and Beds areas.
As specialist electrical contractors, SJD work extensively on installations in industrial premises: factories, warehouses, chemical plants, and even sewage works.
Public Sector installations
SJD has an enviable reputation for providing electrical installation and maintenance services in the Public Sector. Design, build, refurbishment or upgrade, you can rely on SJD.
In less time than you think, home electrics can become damaged or worn by general wear and tear. Get them inspected and tested to check they're still safe to use.
SJD does not simply have customers: it works towards achieving strong, long-term client relationships.
More than 80% of our work is repeat business, and we have a group of core clients we have been successfully working with since the very beginning in 1992. This Company Charter sets out the standards to which SJD aspires when dealing with you, the general public, suppliers, and employees.
As a family-owned and managed company, SJD's objective is to provide the highest possible standard of service. Click the links below to read the different areas of our charter. For a printable pdf version, download it here.
SJD values both its clients and employees, and will treat both with respect and dignity. It is SJD's objective to work with its clients to help them achieve their aspirations and manage their budget effectively, by providing advice, experience and knowledge, and quality of service. SJD is committed to its own development as a contractor and as an employer. It will strive to build on its existing skills to meet the ever-changing needs of clients and staff alike.
Your quotation or tender document will be sent by post, or if you prefer, by fax or email.
SJD will keep you informed of the progress of your installation and can liaise directly with property owners, managers, contract administrators, and other trades / services as required.
SJD welcomes your feedback. It is only with your help that we can continue to improve its service to you, the client. You can contact SJD by email, telephone, mail, fax, or in person at our office.
Recording your Complaint
However your complaint is made; SJD will record the information according to its complaints handling procedure. In the event of a complaint about damage or poor workmanship, you may be asked to provide photographic evidence, if possible or we may wish to return to inspect the works. All the information regarding your complaint will be recorded and will be used to implement corrective actions to prevent future issues.
Investigation and Resolutions
One of the SJD management team will be responsible for investigating your complaint. He / she will gather the information and interview the relevant employees. Any previous complaints of a similar nature will be researched. All the findings will be recorded
Once a thorough investigation has been carried out, we communicate the outcome to you and advise you of the proposed actions will be taken to address your complaint.
Analysis of Complaints
SJD monitors any complaints to ensure it learns from the experience. Where necessary, corrective actions will be implemented to prevent future problems.
As part of this commitment, SJD commits to always treat its employees with courtesy and dignity. SJD operates an equal opportunities policy and is opposed to any form of discrimination on the grounds of race, religion, gender, or sexual orientation.
SJD will provide skills training to its entire staff, ensuring their knowledge base is constantly updated and to the required industry standards. SJD is committed, not only to skills training, but to the personal development of all its employees in ways which will acknowledge their performance and individual abilities. To demonstrate this commitment, SJD has signed the Learning Council's Skills Pledge.
SJD provides full Advanced Apprenticeship Training to all electricians. SJD is listed on the Apprenticeships Roll of Honour
Concern and awareness for the environment is the responsibility of all employees. Implementation of the Environmental Policy is the responsibility of the Directors of SJD.
All contractors working on behalf of the Company are required to adopt environmental standards fully consistent with those of the Company. A full copy of SJD's Environmental Policy Statement is available to download.